If something goes wrong

Complaints Policy

The business always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.
To ensure the business can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards the business aims to achieve.

Please contact the business straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.

Business Complaint Procedure

On receipt of your complaint the business aims to respond within 5 days.

The business will arrange a convenient date to come and view and/or remedy the situation within 28 days.

In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a β€˜deadlock’ has been reached, you can then escalate your complaint.

The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who can explain if you are eligible to use their Alternative Dispute Resolution.

Talk to Us

Get in Touch

Call us on 0208 244 5070

Email us info@bbojunk.co.uk

Another old sofa removed which is not fit for charity or reuse sent off to be separated, dismantled and recycled πŸ’ͺ
Lovely trip to the country side 😎
🌊 Cleaning Up the Thames with Bits, Bobs, and Odd Junk! πŸš€πŸ’š

Hey everyone! 🌟 We're super excited to share a glimpse of our recent adventure on the Thames River with Bits, Bobs, and Odd Junk - the ultimate waste removal superheroes! πŸ’ͺπŸŒŠβ™»οΈ

As you can see in this picture, our team member Chris is striking a pose while doing what we love most: cleaning up the beautiful riverbed from those pesky leftovers. πŸŒΏπŸ—‘οΈ Thanks to the dedicated efforts of our amazing crew, we're making the Thames cleaner, one piece of junk at a time! 🌍🌱

This particular mission had us waiting patiently for the tide to be low, giving us the perfect opportunity to access the areas where the rubbish was hiding. 🌊✨ It's all about finding the right moment to jump into action and give Mother Nature the tender care she deserves. πŸ™πŸ’™

We were absolutely amazed by the amount of teamwork and determination displayed by our incredible team. The green, muddy riverbed didn't deter us one bit! πŸ’ͺ🌿 With our trusty boat by our side, we navigated through the waters, ensuring that every single piece of debris was collected and disposed of responsibly. β™»οΈπŸš€

Remember, every small action counts! πŸ’« Join us in making a difference by properly disposing of your waste and keeping our rivers, oceans, and lands clean. Together, we can create a sustainable future for generations to come! πŸ™ŒπŸŒˆ

Don't forget to give us a follow to stay updated on our latest endeavors and see more snapshots of our eco-friendly adventures! πŸ“Έβœ¨ Together, we can turn the tide on waste pollution! πŸŒŠβ™»οΈ

#BitsBobsAndOddJunk #ThamesCleanup #EcoWarriors #CleaningTheRiverbed #SustainableLiving #TeamworkMakesTheDreamWork #WasteRemovalHeroes #MakingADifference #GreenThames #LoveOurPlanet #EnvironmentallyFriendly #CleanUpCrew #ProtectOurRivers #TrashFreeThames #RiverRestoration #CleanRiverProject #ResponsibleWasteManagement #PreserveNature #SaveOurWaters #CleanupMission #ReduceReuseRecycle #ConsciousConsumption #GoGreen #SustainabilityMatters #CleanWaterways #NatureConservation
Kavish cleaning up the Thames - Clients old boat gangway that had collapsed in a storm needed to be cleared. BBOJUNK more than happy to help πŸ’ͺ
One of our very first up cycles! Rehomed rather than dumped ♻️
Lovely sunny day out in the tipper… another full load 🚚

London Rubbish removal

Areas Covered

If you are searching for a rubbish removal company near you or a local junk removal service then you have come to the right place. From our base in Battersea, we cover most of London, including Brixton, Chiswick, Clapham, Earl's Court, Fulham, Hammersmith, Putney, Shepherd's Bush, and Wandsworth.

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